Schedule Changes: Course dates and times are subject to change. Please check the Training & Development Registration System for the most current information.
Cancellation: Classes may also be canceled due to low enrollment, defined as fewer than 10 registrants for courses with a registration fee and 5 registrants for all other classes. Course registration is examined one (1) week prior to class; a cancellation determination is made on a case by case basis based on enrollment. You will receive a cancellation notice by email.Click here to register for training classes
This hands-on and highly practical course will build your knowledge, skills and confidence to handle several types of conflict and difficult people. You will learn and practice proven techniques to maintain composure and reduce the tension with emotionally challenging colleagues. You will learn useful methods to understand sources of the conflict and uncover difficult people’s underlying needs and motivations. You will sharpen your ability to tactfully but firmly assert your own needs and desires in a conflict, while finding ways to work collaboratively towards mutually beneficial solutions.
This is a two-day/session class. Sign up for the first day. The second session is the next day at the same time and location; there is no sign up for the second day as the sign up for the first day is for both days. On time attendance mandatory for both sessions.
Attendance at both courses required. No multiple registrations or late admissions.
This interactive course will teach you the essentials of the leadership process and help you earn respect as a trusted leader. It shows you how to master the five roles of a leader: role model, visionary, motivator, coach and change agent. It builds your skills in setting the example, the agenda, the direction, and the expectations for others to follow. It deepens your skills in engaging, influencing, and inspiring others to follow your lead and do their best. It strengthens your ability to delegate, coach, and hold others accountable for improved performance. It will help you build a unified team of committed high-performing colleagues.Register for the course
3-Part Series: Part 3
Participants will learn how to create a self-development plan for building career skills and filling in the gaps.
This interactive course will help you build strong business relationships with associates inside and outside your office or department and with customers. It will help you make a positive first impression and provide techniques to continue being positive and professional in daily work activities. The course will show you how to meet and greet others, perform appropriately in the work environment and use technology effectively. In addition, you will learn how to communicate with others in a positive manner when challenging situations arise inside the office and with other departments and customers.Register for the course
We’ll help you prepare a financial plan for your family, ad we’ll make sure that you understand how each part of your plan becomes an integral component of your financial strategy. We can help you with:
- Financial planning
- Mutual funds
- Brokerage services
- Saving for college expense
Please click here below to register.