Fundamentals of Customer Service (OPC)

When:
August 20, 2013 @ 9:00 am – 12:30 pm
2013-08-20T09:00:00-04:00
2013-08-20T12:30:00-04:00
Cost:
Free
Contact:
Kiana Stephenson
ext. 3352

Looking at some of the exceptional models of customer service in the corporate world, some significant questions can be answered. What does it take to raise the level of Customer Service at Georgia State for internal and external customers? Attendees will be challenged to determine their own customer service vision and then to deliver on this vision. This class meets the mandatory state compliance initiative for customer service training for State of Georgia employees.