Fundamentals of Customer Service (OPC)

When:
November 21, 2013 @ 2:00 pm – 5:30 pm
2013-11-21T14:00:00+00:00
2013-11-21T17:30:00+00:00
Cost:
Free
Contact:
Kiana Stephenson
ext.3352

Looking at exceptional models of customer service in the corporate world, some significant questions can be answered. What does it take to raise the level of customer service Georgia State employees deliver to internal (faculty and staff) and external (students and visitors) customers? Attendees will be challenged to determine their own customer service vision and then to deliver on this vision.