Frequently Asked Questions
Could this change negatively impact me as an employee, such as my health benefits or even my automatic payroll deposit?
We are taking every precaution possible to ensure this transition occurs smoothly and does not negatively impact employees. However, in an abundance of caution, a special hotline was established (877-251-2644) for employees to contact immediately if they believe they are experiencing any problems that could be related to OneUSG Connect. In addition, a specially created action team will be closely tracking the transition of benefits and payrolls systems to OneUSG Connect.
How will employees access OneUSG Connect?
Once OneUSG Connect is implemented, all employees will access the system securely with their established log-on credentials and password.
What is OneUSG Connect?
OneUSG Connect is the first priority of the OneUSG systemwide initiative to develop and implement consistent policies, procedures and technology solutions that benefit all entities of the University System of Georgia (USG).
What is the Purpose of OneUSG Connect?
OneUSG Connect is intended to help the USG manage and support its workforce. The major components of OneUSG Connect – payroll services, talent management, human resources management, time and attendance, and benefits administration – are unified and integrated into a single technology system.
What is the value of OneUSG Connect?
It’s easy to use and will automate current manual HR and benefits processes. It can be used on mobile devices and will allow employees to submit and/or approve leave time on the go. It delivers faster and more efficient responses to handle issues or answer questions, which will be available through the USG Shared Service Center’s centralized support. Does this initiative save costs for the USG?
By using the same software, standardizing policies and centralizing support, there is a reduced net cost to the USG.
What will employees be able to do in OneUSG Connect?
Employees will use OneUSG Connect to record and submit time, access, review and update personal information including direct deposit, pay checks and benefits anytime, anywhere – by computer, tablet, even a smartphone.
Who do I contact if I have questions or want to learn more about OneUSG Connect?
Please contact your HRAC representative or visit the GSU OneUSG Connect website